Legal

Privacy Policy

Last updated: April 2025 · Chaman Tour and Travels

Information We Collect

When you make a booking, we collect your name, mobile number, and email address. This information is used solely to process your booking and communicate trip details.

We do not collect or store any payment card details. All payment processing is handled by certified third-party payment gateways.

How We Use Your Information

Your contact information is used to confirm bookings, send trip updates, and provide customer support.

We may use your mobile number to send booking confirmation messages via SMS or WhatsApp.

We do NOT sell, rent, or share your personal information with any third parties for marketing purposes.

OTP Verification

For security, we verify your mobile number using a One-Time Password (OTP) before confirming certain bookings. This ensures only you can place a booking using your number.

Data Storage & Security

Your booking data is stored securely on our servers. We follow industry-standard practices to protect your data from unauthorized access.

We retain booking records for a minimum of 12 months for legal and operational compliance.

Cookies

Our website uses session cookies to maintain your login state during a browsing session. These cookies are deleted when you close your browser and do not track any personal activity.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To make such a request, contact us via WhatsApp at +91 6386499107.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.

Contact Us

For privacy-related queries, reach us at +91 6386499107 or visit our office at Lucknow, Uttar Pradesh.